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Reduce Repeated Calls into Call Centers

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Problem:

BellSouth wanted to reduce unnecessary repetitive calls occurring within 8 days of the initial service call in order to reduce costs.

 

 

 

 

 

 

5133 Harding Road #400 Nashville, Tennessee 37205 Phone: 877.297.7737 Fax: 615.297.5507 info@quadrantonegroup.com

 

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