Quadrant One

Healthcare Emergency Room Billing Cycle Time

Read Problem Superior Results Delivered Details  


1.  What:  Decrease Emergency Room Charge Sheet Errors, reduce the number of days it takes to get the bill out to the insurance companies

Key measures:  Error Rate, Cycle Time, Cash Flow

2.  Who:  Emergency Room personnel
3.  Where: General Hospital
4.  How Long:  4 months
5.  How:  Lean/Six Sigma Approach
6.  Why:  Improve Cash Flow

Procedures Used: Standardization of Work, Workload Balancing and Leveling, Kaizen, Just-in-Time training, Elimination of Waste, Mistake Proofing, Visual Controls

5133 Harding Road #400 Nashville, Tennessee 37205 Phone: 877.297.7737 Fax: 615.297.5507 info@quadrantonegroup.com


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